Goenka One
Privacy Policy
How we handle information when you visit this website or get in touch.
Last updated:
Who this policy covers
This policy concerns goenkaone.com, the website introducing Goenka One and the family's businesses and community work. In this policy, "we" means the team responsible for this website and its enquiries.
For privacy questions, write to office@goenkaone.com, or to Goenka One, 50/1, Goenka Layout, Akola 444001, Maharashtra, India. Please mark your message "Privacy request".
The clinic, hostel and other external websites linked here have their own privacy practices. This policy does not cover information you give them directly.
Information we receive
- Enquiries: your name, email address, chosen enquiry topic and message. You may also provide an organisation and city. Organisation is required for a Build-to-Suit enquiry; space requirements and opening timeline are optional.
- Correspondence: information you choose to include in later emails and conversations.
- Technical information: the enquiry endpoint temporarily uses your IP address and request times to limit repeated submissions. Hosting infrastructure may also record ordinary access and security logs, such as IP addresses, requested pages, browser information and timestamps.
You can browse without completing a form. This website does not offer user accounts, online payments or file uploads.
Why we use it
We use enquiry details to respond, direct your message to the relevant team and discuss the requirement or relationship you have asked about. We use technical information to operate the website, diagnose problems and reduce misuse.
We do not sell your personal information or use the enquiry form to enrol you in a marketing mailing list. We may retain or disclose information where required by law or necessary to address fraud, protect rights or resolve a dispute.
Service providers and sharing
Relevant members of our team may receive your enquiry. Website hosting and email providers process information needed to provide their services.
The form is configured to deliver enquiries through Resend to our office email address. If form delivery is unavailable, you can open your email application and send the details yourself. The website does not maintain a separate enquiry database; delivered messages are held in the receiving email system.
Providers may process information outside India. Their locations and practices depend on the services used. We do not publish your enquiry on this website.
Retention and security
We keep enquiry correspondence for as long as reasonably needed to handle the enquiry, maintain the resulting relationship and meet applicable legal or record-keeping requirements. Information may need to be retained longer for a dispute or legal obligation. Contact us to ask about or request deletion of your correspondence.
The form's in-memory abuse controls use a rolling ten-minute request window; expired entries are cleared as later requests are processed or when the server restarts. This is separate from any hosting or email-provider logs.
We use reasonable technical and organisational measures to protect information. No website, email service or transmission method can guarantee absolute security. Please do not send passwords, financial account details or identity documents through the form.
Your choices and requests
You can ask us about the personal information you have supplied, request a correction or deletion, withdraw permission for further enquiry follow-up, or raise a privacy concern by emailing office@goenkaone.com.
Tell us the email address used for the enquiry and what you would like us to do. We may need to confirm your identity before acting, but please do not send identity documents unless we request them through an appropriate process.
We will consider requests in accordance with applicable data-protection law. Some information may need to be retained for legal obligations or claims. Withdrawing permission does not undo processing already carried out; it may mean we cannot continue the conversation you requested.
Children and sensitive information
This is a group-introduction and business-enquiry website, not a service designed to collect information from children. If you are under 18, ask a parent or guardian to contact us. If you believe a child has supplied personal information without appropriate permission, please notify us.
Healthcare enquiries here are general enquiries only. Do not submit medical histories, reports, photographs or patient information. Use the clinic's dedicated contact channels for treatment and appointment enquiries.
Changes to this policy
We may update this policy when the website, its services or relevant requirements change. The date above identifies the latest version. Material changes to how information is used will be communicated where required.